Customer Relationship Management (CRM) Solutions . Oracle Database . Microsoft Dynamics . Business Intelligence & Integration. Cloud & Mobile Solutions

Support

Basic

Entry level support

  •  Next Business day on site support
  •  One DB Health check and performance tuning
  •  One (1) time crash recovery
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Standard

Standard support

  •  Next Business day on site support
  • Bi-annual health checks and tune up
  •  Two (2) times crash recovery
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Enhanced

Critical applications support

  • Maximum uptime, 24 x 7 support
  • Quarterly health checks and performance tuning
  •  Four (4) times crash recovery
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Plus

Comprehensive support

  • Maximum uptime, 24 x 7 support
  • Regular health checks and performance tuning
  •  Four (4) times crash recovery
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support

When you need peace of mind and protection against sudden outages, disruption or total database failures, Mason provides fast expert level database services tailored to suit your individual business needs in terms of annual database  and maintenance packages.

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